Legal Information

Privacy Policy

We value your trust and are committed to handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

Last Updated: August 15, 2026

1. Information We Collect

Depending on how you interact with us, we may collect:

  • Full name
  • Email address
  • Phone or WhatsApp number
  • Property preferences and requirements
  • Preferred location or emirate
  • Property type and budget range
  • Enquiry details and messages
  • Information about a property you are interested in

We may also automatically collect limited technical information, such as your IP address, browser type, device information, pages visited, and website usage data.

2. How We Use Your Information

We may use your information to:

  • Respond to your enquiries and requests
  • Provide property information and brochures
  • Assist you in finding suitable property opportunities
  • Understand your property requirements
  • Connect you with our property advisors
  • Arrange consultations and follow-ups
  • Improve our website and services
  • Maintain website security
  • Comply with applicable legal and regulatory requirements

3. Property Enquiries and Developer Partners

When you enquire about a specific property or development, we may share relevant information with the applicable property developer or authorized partner when necessary to respond to your enquiry or provide requested information.

Third-party developers and partners may process your information according to their own privacy policies and applicable laws.

4. How We Share Your Information

We do not sell your personal information. Where necessary, we may share relevant information with:

  • Our authorized team members and representatives
  • Property developers and relevant partners
  • Website and technology service providers
  • Form processing and communication providers
  • Analytics and security service providers
  • Government or regulatory authorities where required by law

We only share information where reasonably necessary for legitimate business, service, or legal purposes.

5. Contact Forms and Enquiries

Information submitted through our Contact Form is used to respond to your message or request.

Information submitted through our Property Enquiry Form may be used to understand your requirements and provide relevant property assistance.

When you request a property brochure, we may use your contact information to provide the requested material and, where appropriate, follow up regarding your enquiry.

6. WhatsApp and Third-Party Services

Our website may provide links to WhatsApp and other third-party services.

If you choose to communicate through these platforms, your information may be processed according to the respective platform's privacy policy and terms.

Our website may also use third-party technology providers for hosting, forms, analytics, security, content management, and other website operations.

7. Cookies and Analytics

Our website may use cookies and similar technologies to provide essential functionality, improve performance, understand website usage, and enhance your experience.

We may use analytics services, such as Google Analytics, to understand general website traffic and user interactions.

When you first visit our website, you'll be asked to accept or reject non-essential cookies such as analytics. You can change your choice at any time using the "Cookie Settings" link in the footer, or manage cookies directly through your browser settings.

8. Data Security and Retention

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, or disclosure.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide our services, maintain business records, or comply with applicable legal requirements.

9. Your Privacy Rights

Subject to applicable UAE laws and regulations, you may have rights relating to your personal information, including the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion where legally applicable
  • Withdraw consent where applicable
  • Object to certain processing activities

To make a privacy-related request, please contact us using the details below. We may need to verify your identity before processing your request.

10. Marketing Communications

If we send promotional or marketing communications, you may request to stop receiving them where applicable.

You may also use an unsubscribe option provided in marketing communications where available.

You may continue to receive essential communications relating to your enquiries, services, or transactions.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, or applicable legal requirements.

Any updates will be published on this page with a revised "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us.

Afaq Al Manzil Properties

info@afaqalmanzilproperties.com +971 54 581 3201 AL Zarooni Building - Office no - 501 Sheikh Zayed Rd - near insurance market metro - Al Barsha First - Al Barsha - Dubai

Your Privacy Matters

We value your trust and are committed to handling your personal information responsibly. If you have any questions or privacy-related concerns, our team is here to assist you.

Contact Us